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_Descriptions of how a specific user accomplishes their goal, with regards to an existing or yet-to-be system._

*   [Create Scenarios](http://www.usability.gov/how-to-and-tools/methods/scenarios.html)  
*   [Context-Rich Scenarios Make UX Projects Manageable](http://www.uie.com/articles/ux_projects_scenarios/)  
*   [Tell me the story: the unifying role of scenarios in conceptual design](http://www.humanfactors.com/downloads/apr04.asp)  
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